Microsoft MB2-718 pdf questions and answers | Certpark

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Share some MCSE MB2-718 exam questions and answers below.
You implement the Unified Service Desk (USD).

Which three statements regarding the debugger are true? Each correct answer presents a complete solution.

A. The debugger allows you to review data parameters from static log files.

B. The debugger allows you to review real-time data parameters.

C. The debugger allows you to review action calls from static log files.

D. The debugger is a USD hosted control.

E. The debugger allows you to review real-time action calls.

F. The debugger is a standalone tool.

Answer: A,C,E

You enable feedback for a Voice of the Customer survey.

What is the total number of questions allowed for the survey?

A. 30

B. 40

C. 100

D. 250

Answer: B

You are creating a new survey with the Voice of the Customer Survey designer. Which two statements regarding the Voice of the Customer Survey designer are true? Each correct answer presents a complete solution.

A. The Complete page must always display last.

B. The Welcome page must always display first.

C. Surveys can have up to three pages.

D. Surveys can contain unlimited questions.

Answer: B,C

You have access to the desktop version of Microsoft Excel and Excel Online.

You need to perform a bulk update of data for 225 contacts.

What are two ways to achieve the goal? Each correct answer presents a complete solution.

A. Open the data in Excel Online, make updates, and then save changes to Microsoft Dynamics 365.

B. Export data as a dynamic pivot table, make updates, and then save changes to Microsoft Dynamics 365.

C. Export the data as a static worksheet make updates, and then save changes to Microsoft Dynamics 365.

D. Export the data as a static worksheet, make updates, and then import the data back into Microsoft Dynamics 365.

Answer: A,D

You are deploying a Unified Service Desk (USD) application.

For which three scenarios can you attach an action call? Each correct answer presents a complete solution.

A. A window navigation rule is processed.

B. Client diagnostic logging is turned on.

C. A threshold is reached in a Microsoft Power BI report.

D. An agent script is run or an answer is clicked.

E. A toolbar button is clicked.

Answer: ADE

You are creating a new survey with the Voice of the Customer Survey designer.

Which two statements regarding the Voice of the Customer Survey designer are true? Each correct answer presents a complete solution.

A. The Complete page must always display last.

B. The Welcome page must always display first.

C. Surveys can have up to three pages.

D. Surveys can contain unlimited questions.

Answer: AB

Which three actions can you perform by using editable grids? Each correct answer presents a complete solution.

A. Update a lookup fie4d to a custom entity.

B. Edit records by using mobile clients.

C. Group records by a specific column.

D. Update a Customer Type lookup field.

E. Update the value of an Owner lookup field.

Answer: A,B,C

You plan to create surveys for a multinational company that manages hotels. You must create a unique survey for each hotel location. Which statement is true?

A. You can capture up to 10,000 survey responses per day.

B. You can store unlimited survey responses over time.

C. You can publish a maximum of 200 surveys.

D. All surveys must use the same theme.

Answer: A

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